My last 3 years working as an ICT pre-sales consultant and my previous 5 years managing a call center team, awarded me with many new skills that would make me a good candidate for any relevant position. I'm referring to my excellent written and verbal skills in 3 languages that enable me to effectively communicate information to others. I'm also fluent in many computer programs and telecommunication protocols, have dealt with clients, vendors and Sales Directors/Managers on a regular basis and have excellent people skills. I was responsible for a variety of jobs to be done on a day-to-day basis and through them have strengthened my organizational skills and my ability to prioritize work. CORE COMPETENCY AREAS • Solutions Design & Architecture • Team Mentoring & Leadership • Global Managed Services • Business Case Development • ICT Outsourcing & Integration • ICT Professional Services • Cost Reduction & Optimization • Airline & Transport ICT • Converged Voice & Data Networks • CRM &Contact Centers • Network Architecture & Design • Internet & IT Security Practices • Messaging & Email Systems • Service Level Agreements • Network Performance Optimization Creative problem solver and analyst with strong communications and interpersonal skills, collaborating at multiple levels of the organization. Recognized for outstanding contribution to solution innovation and IT initiatives that enhance services to end-users and enable new business functions.